Help center

1.Oil test equipment

2.Transformer test equipment

3.High voltage test equipment

4.SF6 gas test equipment

5.power/cable testing equipment

6.Energy storage (battery type)test equipment

7.Other testing equipment (Insulation /earth resistance tester)

Our brand name is HB·ZHIWEI

Baoding Zhiwei Electric Power Technology Co., Ltd. is a National High-Tech Enterprise headquartered in the Baoding National High-Tech Development Zone. dedicated to the innovation of power testing solutions.

With over a decade of deep industry expertise, we integrate R&D, manufacturing, sales, and service to deliver comprehensive diagnostic solutions for Substations and High-Voltage Equipment. Our strictly enforced “3-Stage Quality Control System”—covering Raw Materials, Production Process, and Final Product Inspection—ensures that every device meets laboratory-grade precision standards.

Today, our products are trusted globally, safeguarding critical infrastructure in Power Supply, Oil, and Railway sectors across Southeast Asia, the Middle East, Europe, and the United States. We remain committed to helping global partners identify hazards early, ensuring the safety and efficiency of power systems worldwide.

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Its core capability is identifying latent insulation breakdowns and leakage risks in HV assets (such as Transformers and GIS). By pinpointing these defects accurately, it guarantees the stability and compliance of your entire power system.

We maintain strict quality control by using industrial-grade components and high-impact casings designed for rough field handling. Internally, advanced shielding materials are employed to block electromagnetic interference, ensuring stable data even in harsh substations.

It delivers dual protection. First, by detecting early insulation failure, it prevents catastrophic equipment damage and fire hazards. Second, built-in grounding and overload protection features ensure the physical safety of your operators during testing.

Featuring an intuitive interface and automated test sequences, it simplifies complex diagnostics. Technicians can perform rigorous tests with a single click and receive instant, easy-to-read analysis reports.

We offer comprehensive OEM/ODM solutions. From private labeling (your logo/colors) to unique functional configurations, we help you build a product line that reflects your brand identity and meets your market’s specific demands.

It starts with a free consultation. Submit your project requirements through our online inquiry form, and a dedicated technical manager will contact you to discuss the best solution for your grid or facility.

We treat every project individually. Our goal is to accommodate your needs, whether for a single specialized distinct unit or a bulk order. Please share your requirements, and we will offer the most suitable solution.

We strive for the shortest possible lead time. Upon reviewing your customization needs, our production team will generate a detailed milestone plan within 48 hours, giving you a clear and guaranteed delivery date

We promise a rapid response mechanism: a preliminary reply within 1 hour and a technical solution within 24 hours. Our Global Service Center supports strictly executed video diagnostics (via WhatsApp/Zoom), ensuring your issues are resolved quickly, regardless of time zones.

We utilize a “Hybrid Support Model.” Priority is given to instant video guidance (via WhatsApp/Teams) to solve issues in real-time. For hardware repairs, our international logistics partners ensure rapid spare parts delivery to your doorstep.

We strictly adhere to our “1-24 Service Policy”: You will receive a preliminary acknowledgment within 1 hour (via Email or WhatsApp). A dedicated engineer will then provide a detailed technical diagnosis and solution plan within 24 hours.

Our warranty covers all manufacturing defects and non-human damages. During the 1-2 year warranty period, we provide free spare parts and repair guidance to restore your operations immediately at no extra cost.we act on our “Long-termism” value by providing free lifetime software upgrades, ensuring your equipment never becomes obsolete.

We accept a variety of payment methods, including credit cards, bank transfers, and digital payment platforms for your convenience.

Yes, we offer flexible payment plans for larger purchases to help manage your budget effectively.

While we strive for transparency, there may be small processing fees depending on the payment method. We will inform you of any applicable fees before processing your payment.

Security is paramount. We strictly follow anti-phishing protocols. Please note: Our bank account details will NEVER change via email notification alone. Always verify any payment updates through a video call or our official website before transferring funds.

We offer flexible multi-modal transport: Sea Freight for bulk cost-efficiency, Air Freight for urgency, and Express (DHL/FedEx) for samples/accessories. We accommodate all major Incoterms (EXW, DAP, FOB, CIF, DDP) to fit your logistics preference.

Safety is our top priority. All instruments are packed in reinforced, fumigation-free wooden cases with high-density foam padding to withstand long-distance shipping. We partner with top-tier carriers to guarantee damage-free arrival.

For in-stock models, we dispatch within 48 hours. For custom manufacturing, please allow 2-4 weeks for production.We provide end-to-end visibility. You will receive a tracking number (for express/air) or a Bill of Lading number (for sea) immediately upon dispatch. Our logistics team monitors the cargo weekly and updates you on the Estimated Time of Arrival (ETA).

Once shipped, we will provide you with the Bill of Lading (B/L) number (for sea) or AWB number (for air/express). You can enter these numbers directly on the carrier’s official website (e.g., Maersk, COSCO, DHL) to see the exact status.